Followers of mysterious masked various metallic band Sleep Token are understandably upset after ticketing firm AEG pulled off a blunder on par with giving the Finest Image Oscar to the mistaken film or reserving Donald Trump at 4 Seasons Complete Landscaping.
Final week, Sleep Token introduced their 2024 North American tour referred to as the Tooth of God tour with particular company Empire State Bastard. In line with Loudwire, followers have been advised that presale would start on January 24 at 10 AM and followers may register for the presale by a particular web site, teethofgod.com. Followers who registered have been presupposed to get a particular entry code to buy tickets through the presale. Yeah, you may in all probability already see how this story goes to go mistaken.
January 24 rolled round and followers discovered that they’d not acquired the presale codes. Some followers on social media reported having acquired the presale code over 24 hours after the presale really began, and even then their codes didn’t essentially work appropriately. Sadly for followers, ticket brokers didn’t want a code to grab up all of the tickets earlier than any of the followers may, leaving loads of the dates offered out earlier than AEG labored out the difficulty.
AEG Presents issued an apology by e mail that followers have been lower than impressed with. The apology, reported by Loudwire, reads as follows:
“As a Sleep Token fan who took the time to register early for entry to tickets, we all know how dedicated you might be to the band. That’s one thing we don’t take flippantly, and understanding that, we tried to offer you early entry to the presale as a reward in your loyalty.
“Whereas our intentions have been good, to place it merely: we failed. Our emails and sale codes have been despatched on time but delivered to you late. And whereas there are lots of causes for that, there’s no excuse. We let Sleep Token and also you down. Since discovering the malfunctions, now we have labored to supply codes to each fan that has contacted us.
“We worth our followers and our artists and can proceed to work to created the elevated expertise you all anticipate and deserve. We’re so very sorry we allow you to down.”
Whereas it’s good to see a significant company take duty for a mistake, most followers would have reasonably had the tickets than an apology.
The submit AEG Points Apology for Sleep Token Presale Blunder appeared first on MetalSucks.